Sicilvill

Faq

Questions from guests

The most frequently asked questions that we receive from our guests.

Several of our properties are located in Campofelice di Roccella (PA), about 60 minutes from Palermo airport and 90 minutes from Catania Airport Fontanarossa. Our properties are located 200 meters away from the seafront promenade.

It is possible to collect the keys upon arrival, by prior notice, at the address of the booked accommodation.

Yes, it is possible to pay upon arrival. However, in the event that a reservation is validated using a credit card, pre-authorisation may be carried out with the intention of verifying the card.

In case of problems and/or unforeseen issues, please contact us by phone. You can find our contact details in the contact section.

You must book for a minimum of three nights.

Questions from property owners

If you haven’t enough time to manage your holiday house rental, here is what we can offer you.

The cost depends on the type of management that the client requires.

We will thoroughly investigate any damage following the check-out and handle claims on your behalf.

Us. Guests will be instructed to call our number in the event of a fault or problem. Our team will be ready to intervene promptly.

© 2024 Sicilvill – P.IVA: 07024580826 – Designed by Webvox.it